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Hello, I’m wondering if someone went through the same issue as I'm going through right now and if so, how did you deal with it? It's long story so buckle up… Around more than a year ago, I cancelled my contract with Three 5G Broadband. On the same da...
Called on Monday to say I'd moved house and my 5g router no longer had sufficient signal, the rep agreed and offered to allow me to cancel my account at no charge. Said I'd do so a few days later.Called on Thursday and went around a big song and danc...
I’ve cancelled my Three account a month ago and I’m still waiting for a returns bag. I’ve called and used the chat service 4 times to request a returns bag. Each time someone assured me it will happen yet a bag never arrives. Meanwhile I’m getting me...
For 4 months after getting Three 5G home broadband I was consistently getting 500mb+ download and 50mb+ upload. For the last few weeks I have been consistently getting 30-50mb download and 5-6mb upload. Is this going to continue? It's not worth the m...
I have a NR5103E broadband hub. Last week my Hitachi TV & Amazon Firestick connected to the internet & worked fine. After an overnight outage on Friday night 11th Aug to Saturday morning of the Three service in my area (DE24), these two device now ...
Recently joined Three Home Broadband. When I first plugged everything in I was getting around 30Mbps download and 4Mbps upload speeds which I was really happy with. However about two weeks ago that all changed. I'm now getting around 7Mbps download a...
My Alexa was connected to Three 5G Hub and working fine until recently it got disconnected and won't connect again. The issue is surely not with Alexa as it works on other Hotspot. It just won't connect to Three 5G Hub.
Hi everyone,I'm having some issue with my NR5103e, my devices are losing internet every 23-24 hours.When it happens, i can see that the modem is still reporting internet connection, but I'm not able to reach anything outside my LAN. usually, a restar...
Hello,please how do I get a home broadband with Three
Hi, I have recently been allocated an IPv6 address on the router, the issue is that I have a Unifi UDM-Pro device behind the Zyxel which was set to passthrough mode. Once the ipv6 address was handed out, that killed the passthrough to the UDM.I did c...
