Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Best solution Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Internet radio cuts out

I've connected my Yamaha receiver up to my Three 5g router on the 2.4ghz frequency and it keeps cutting out every few minutes.When I revert to my virgin router it's fine Any suggestions for a fix before I send it back ?

Daz2024 by Regular
  • 714 Views
  • 1 replies
  • 0 likes

Waiting for returns bag

I renewed my broadband contract in September 2024.When I discussed the broadband contract renewal with the staff in the store, she told me that somebody will contact me about how to return the old device.But the actual result is NO body contact me un...

Network Issues

My broadband network has been fluctuating constantly. Whenever the router shows a green light, indicating 4G connectivity, I'm unable to access the internet. The highest speed I get during this time is 700kbps. Despite calling customer service multip...

Hmd by Fledgling
  • 1076 Views
  • 2 replies
  • 0 likes

Best solution NR5103EV2 - Refurbished ?

I'm a new customer and received what I expected to be a new NR5103EV2 via DPD last Wednesday (20/11/2024), set it up successfully and I'm more than happy with the results so far, but I've discovered by logging in from my phone that the unit isn't new...

Best solution Can't log in to 5G hub

When I type 192.168.1.1  into my browser try to log in to the NR5103E hub I get a not secure message followed by your connection is not private.I will not let me into the log in page.I've tried on windows pc and android phone and with chrome and oper...

Daz2024 by Regular
  • 2812 Views
  • 3 replies
  • 0 likes

Best solution 5g Zyxel NR5103E 5G Hub - only connecting to 4g

Good morning All.I have the 5g home broadband service and it’s generally been great.However recently it seems to not want to connect to 5g but it’s stuck on 4g. My postcode is SE12. I wonder if there is an upgrade going on in the area perhaps?I also ...

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kimptoc by Regular
  • 2760 Views
  • 3 replies
  • 0 likes

Cancelling 3 mobile broadband timescales

Hi been with 3 mobile broadband forever now and  want to cancel contract and plan to take out a new SIM with unlimited data (via cashback website) maybe with 3 again currently looking for best options.  My question is I want to stay connected every d...

Frankie1 by Fledgling
  • 982 Views
  • 1 replies
  • 0 likes

5G Outdoor hub / Y5-210MU connection Issue

I recently got the 5g broadband outdoor hub. Initial installation and set up was pretty fast and easy.Today at lunchtime my internet stopped and i also couldn't connect to the eero device. I tried a couple of restarts but no joy.The 5g GreenPacket Y5...

TAH by Fledgling
  • 13046 Views
  • 27 replies
  • 0 likes

No signal at all and no support

I have a 5G hub on contract till May 2025. I have zero service. Rang technical in Mumbai - spoke to them twice, first time they said they would send me another Sim, 2nd time the techie admitted they have problems suggested I cancel the contract, put ...