For the past 5 days my Home Broadband download speeds in the King's Cross area have been stuck at around or below 1 mbps. I have tried restarting the device, using ethernet cable, putting the sim in my phone, the speed remains the same. I called to ask and they said they have no timeline on whether or not it will be fixed, and now I have to wait for Monday again to call because even though they said the chat service is live on the weekends, it just asks me for my details, and then 3 minutes later tells me that nobody is available and ends the chat.
