I have just bought a new plan for a new house with the 5g hub and am having a multiple different problems.
The first problem being the hub keeps swapping between very poor signal and straight up SIM card not ready. I have tried taking the SIM card out and reinserting it. The employee at the shop even inserted it initially for me so it was in the right way.
When I do get signal it’s extremely bad and patchy, I only live in a 1 bedroom unit on the bottom floor but no matter where I move the hub it does not improve. When it kicks over to 5g I completely lose service and the whole thing has a meltdown which basically forces me to restart it. Now I have check some other posts and I am up to date on firmware (currently b12), I would check the bands but I can’t even log into advanced setting as it keeps saying the password is incorrect.
I am at a total lose of what to do, for something meant to be so simple as plug in and go I have had nothing but trouble.
