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Router scam

I have been threatened with a debt collector for none payment of a 5g router that I have returned as requested. The label had been pre-printed by Three with my name and address printed and a reference number. I am told this is a unique number related...

BeePee by • Fledgling
  • 1451 Views
  • 5 replies
  • 0 likes

XBox MTU issue

Got 5g last week and speeds are good but having what seems to be a cimmon problem with the MTU settings too low for xbox live.I've seen lots of posts on this which admittedly i shoud have read before ordering but i'm just wondering has anyone managed...

RyanL by • Fledgling
  • 1053 Views
  • 1 replies
  • 1 likes

Latency issues (gaming and general)

Past week or so there have been multiple latency issues while gaming on the PS5 or in general. Typically while gaming, I would average 30-50 ping but this past week I’ve been averaging 150ms and sometimes it may even spike to 600ms depending on the g...

Tanjir by • Regular
  • 13974 Views
  • 41 replies
  • 3 likes

Best solution Slow Xbox gaming speeds

Been using three 5g home broadband for a few years now, had no problems whatsoever until this week. My download speeds are as fast as ever. Over 600mbps, but when my son is gaming on his Xbox playing call of duty, there's constant lag which has never...

Three is not allowing me to return the 5g hub

I cancelled my 5g home broadband a couple of weeks ago, and Three told me I would receive at home within 5 working days a package to use to return the 5g hub to them. I didn't receive it, and I was not contacted by the delivery company as I was told....

Sg3 by • Regular
  • 1904 Views
  • 7 replies
  • 0 likes

Slow 5G since few days

Around 2-3 days ago my latency has experienced spikes while playing games, usually i get around 20-30ms, now its 25-600ms with spikes.I live around W3 in London, i have tried everything, checking my Lan cable, resetting my hub and network status. 

Changing the wifi password on older hub...

Hello, newbie here! Nice to meet you all....A quick question about changing passwords for home WiFi, which is causing me confusion.I have an older model Sercomm broadband hub (from a former Three contract which expired in December 2024). Three didn't...

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