Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hello! I'm having an issue with a cancelled monthly rolling contract. Customer care informed me a returns bag would be sent by post within 5 days, but I haven't received it. Has anyone else dealt with this and have any suggestions on how to get this ...
Yesterday I installed the 5G router (MC888A). Everything works fine apart from getting a connection to Netflix on the Amazon Firestick. I can access Amazon Prime & Discovery+ without any problem on the firestick. When attempting to access Netflix I g...
I used Three's online chat to ask them why a PC game couldn't connect to a server (it's only this one game that has a problem, likely to do with port forwarding). The guy on the chat says he remotely changed my router from IPV6 to IPV4, which seemed ...
Since I joined Three broadband, I noticed some (non-adult) websites simply don't load (I had to use my own VPN) until I discovered that Three has enabled an "Adult content" block by default. Before I get into why that's not really acceptable, I need ...
Hi I don’t know if anyone else has experienced this but I’ve had my broadband hub for 6 months or so now and the speeds have been fantastic no issues, up until a few weeks ago when I noticed the speeds were really poor. I gave it a week or so because...
Hi, A few months ago my NR5103EV2 hub went faulty, three replaced it with a used previous model NR5103E hub which this device is not part of my broadband contract. I contacted them only to be brushed off when i provided the imei number (since it appa...
I've cancel my 5G broadband contract 3 month ago, and I still haven't received the return bag and three is trying to charge me non-return fees. I had 3 phone calls with the customer support and 2 web chats, every time they promised to send the return...
Hi @Three, have home broadband and use the NR5103EV2. Most of the time it is working just fine with reasonable speeds however it is disconnecting quite a few times, all the lights on the router are showing correctly however the internet signal is do...
Hi everyone,For the past 48 hours I noticed that my internet speed got significantly slower, upon opening my router settings I noticed that router which was previously on SA ONLY is now on Sna/Na. when I try to put it back on NA again, i just simpl...
So Three issued us a 5G hub, on a rolling contract, when my wife and myself lived at a previous house last year through to this year. The device/service seemed a bit unreliable, and dropped out a lot, but we dealt with it. But then, from end of Jan -...
