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No WiFi with 5G hib

I’m on day 10 of no WiFi connection! Is anyone else having this problem? I’ve spoken to 3 who have given me £5 credit on my account but realistically this is no use to me I need my WiFi. They said there was work happening with a mast local to me but...

Billie by • Fledgling
  • 1548 Views
  • 3 replies
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how do i find my number

ive got a account number im trying to add the broadband account to my exsisting account but i dont know my number 

Newbie

Been with 3 for a month… ok for first two weeks… now it’s diabolical. Is this normal? Customer service is abysmal and the help chat decided after I questioned how crap the WiFi is, that’s it’s now not available until tomorrow. Recorded the chat as al...

Speed suddenly dropped for some devices

I received my 5G Outdoor Hub yesterday and duly installed it. Download speeds 3-400MBs.Today, Ookla speedtest shows less than 3MBs on my moto G30 phone, 60 on a moto G4 phone and 170 on a Samsung TAB S7 tablet, all to the same server - what is going ...

Doorbell camera

Hi I've just been on to support via phone call im having trouble connecting my tapo d210 to my 5g broadband router whilst on the call they asked me to hotspot via mobile data this connected my doorbell camera within seconds I've been trying to connec...

Fclee by • Fledgling
  • 2540 Views
  • 4 replies
  • 0 likes

cancel contract outwith initial period

any one had to do this and how did  it go ,  i got the 5G  VTE router sim as my current partial fiber internet is poor and prone to crashes  etc,  , was told our area wasn't getting upgraded to full fiber for another 18 months or so  so thought id tr...

Best solution No jiffy bag

I gave a months notice to end my contract on the 22nd of May for the 22nd of June. I was told on the 22nd of May that I would soon receive a Jiffy bag, which never arrived so I requested another one on the 24th of June, I was told it would arrive wit...

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