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Slow speed since power cut in the area

rburton
New member

Hi there,

We have been very happy with our 5g home internet until now, getting speeds of >500mbps.

The other day there was a power cut in our area that affected everything including it seems the nearby 5g cell tower. The power cut lasted about 2 hours and after this the internet came back. However, since then we have not been able to get speeds greater than around 15mbps. We've restarted the router many times and even on our phone that uses the three network the same has happened. Is it possible the power cut has affected the nearby cell tower and so our internet speed? 

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