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Slow speed

Geordie_Steve
Active

FYI: My current Three 5G broadband speed is very slow, at only:

2.33 Mbs download / 1.23Mbs upload

Making Video and TV apps very frustrating to watch, due to continual buffering.

1 REPLY 1
KateS
Community Support Team
Community Support Team

Hey @Geordie_Steve,

I'm sorry to hear you've been experiencing slower speeds than usual.

Have you checked out our Network Status Checker? This would shed light on any reported issues in the area or work taking place that could be impacting you.

How long have you noticed the drop in speeds? Have you tried restarting the router, at all?

Thanks,

Kate



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