Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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VPN

I've had 5G Three Home Broadband since January 2022 and it has all worked fine until May 2023.  Since then apart from a generally unreliable network connection and reduced speeds, my main gripe has to be connecting to my works VPN.  I just cannot mak...

AX by Active
  • 37863 Views
  • 45 replies
  • 0 likes

Error 0 (issue with messages)

I need to text my bank, but when I do it comes up with "Can't send message with 3- error 0" I have looked at message centre but its all greyed out and I cannot change it. It is ONLY this message and all others work, it is not a scam number, my phone ...

Help with payment

Hi can anyone please help I'd like to pay the remaining balance on my three monthly Internet (mifi device) unfortunately I only have the actual number of the sim used. I don't have the account number nor can I remember the password To my three accoun...

5G Broadband in Chester

I got the Zyxel NR5103 5G broadband about 8 months ago and the speeds were amazing.  Then about two months ago the speed dropped dramatically - sometimes to 1 - 3 mb.  I was told there was engineering work which would be sorted by the 12th June but t...

Sman55 by Fledgling
  • 4031 Views
  • 5 replies
  • 0 likes

Broadband

My 5G home broadband is off for next 36 hrs, having already been down for two evenings this week. I wish Three would post up on website when work is expected to be finished rather repeatedly saying ‘known issue in your postcode area’. Had to phone to...

AliMax by Fledgling
  • 1012 Views
  • 1 replies
  • 1 likes

NETWORK

So after 6 months of crap to no internet and spending 3 hours on the phone to customer support the other i finally have good internet back, but to do it i have to disable IPv6. This coupled with the ongoing MTU error for both Xbox and PS that i've re...

Zyxel NR5103 5G connection drops

I have a zyxel nr5103e router. I have had the 5G broadband contract since jan 23 and there hasn’t been a week where the connection hasn’t been dropped on numerous occasion. Each call to customer support said there was network issues in your area whic...

Data sim or 5g home broadband?

Hi, advice needed please.I use the EE network on my mobile phone and live a bit off the beaten track.  Recently I noticed that my phone started connecting to 5g and this prompted me to investigate further.The result of my investigations led me to the...

Not Sure If I Have 5G Connection

Hello. I`ve just got my new NR5103E Three 5G router. Set up was simple. However, with the Three mast in clear site about 1/4 mile away, the modem only displays solid green light on the router. No white light for 5G. These are my stats for WAN:Access ...

boovee by Fledgling
  • 2211 Views
  • 2 replies
  • 0 likes

How to speak to a real network engineer

About 3 weeks ago I took on Three broadband and received a NR5103E. First day was brilliant with good signal strength throughout the house enabling me to place it in the hallway. Fast pings and 500+ mbps speeds.Unfortunately this did not last long an...

maxwe789 by Fledgling
  • 4473 Views
  • 4 replies
  • 4 likes