Three 5G Home Broadband ZTEMC888

[sd340068]

We have used Three 4G/5G Broadband for quite a few years now. We recently upgraded and got this router, which was working great for around a month. 

Let me try and explain.  The speeds are great when it works - no problem at all.  This is on a business account with Three.  For the last month or 2, ethernet constantly drops out and shows an issue with IP Configuration.  the IPV6 settings on these routers doesnt work well with the likes of Sky TV/WordPress and a few other apps on mobile devices.  Its a business account with this router so of course WordPress is vital to have access to.  We had to edit the connection mode on these routers to only be IPV4 in order for these to all work perfectly - no other settings were changed.

However, the Ethernet connection drops out constantly. It could be once per day or it could be 10 times an hour. WiFi is not as secure or as fast as Ethernet and as we run a business with this, it needs to be stable and reliable. 

I know that these routers from Three have terrible issues/reviews online BUT, is there a real fix for the ethernet dropping out all the time from this router? Never had an issue with the old Huawei B535 router supplied from Three. 

Thanks,

Steven

[Officina-red · Accepted solution]

This post may be of assistance https://community.three.co.uk/t5/Broadband/ZTE-MC888-Ethernet-ports-random-disconnections-and-droppe...

[verrierRoberts]

Worked a dream for me. I may switch the WiFi off entirely and use the wifi from my previous router. It just works 🙂 so far. 

[sd340068]

Whilst this is the most bonkers thing i've read, that a router isn't designed to power WiFi and Ethernet, on a business router....  I thank you immensely for finding that post and linking me to it! I have changed the setting on the router today, so far, no disconnections!  

thank you again, really appreciate it

Steven

[Officina-red]

Glad (so far) it’s helping, I have to admit I’ve never heard of that before either.