Broadband

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Zyxel NR5103E stops working till reboot

I'm having trouble with my Zyxel NR5103E.   Obviously it was fine in the 14 day return period, then started playing up immediately afterwards! Each time, the symptoms seem a bit different, but here are the sorts of things I've been seeing:* Everythin...

SIM card not ready

I have just bought a new plan for a new house with the 5g hub and am having a multiple different problems.The first problem being the hub keeps swapping between very poor signal and straight up SIM card not ready. I have tried taking the SIM card out...

Dyllana by Fledgling
  • 2588 Views
  • 1 replies
  • 0 likes

NR5103e suggestion

Could 3 consider adding an option in future NR5103e version updates, for the router to reboot or effectively disconnect/reconnect if it sees no Internet traffic for x minutes?Similar to others here I get a few occasions a week where all my devices lo...

Limera by Active
  • 5690 Views
  • 8 replies
  • 1 likes

Three won't send me a jiffy bag to return the 5G router

I signed up for 5G Home broadband in March and at the beginning it was great, fast internet but from mid April I started having connection issues and sometimes it was really slow and I have to keep re-booting the router or sometimes I wouldn't have a...

5G Home Broadband - Poor Speeds!

Hi All,I signed up to 5G Home broadband the other day. I have the NR5103E hub, and I have a number of issues.For a start I cannot get a 5G signal strength better than -96dBm, the SNR is about 15dB. I've tried literally everything to improve the signa...

G0FHM by Fledgling
  • 3839 Views
  • 3 replies
  • 1 likes

ZTE router - constant drop outs

I upgraded to a better deal a few weeks ago and received the ZTE 5G Router.  I noticed within the first day and each thereafter the internet would just drop out completely for about 5-10 minutes. It would fix itself but it’s a constant pain when gami...

Best solution Need Help: No 5G Connectivity with Three Home Broadband

Hi everyone,I recently subscribed to Three Home 5G Broadband, but I'm not getting the promised 5G connectivity. Despite spending an hour on the phone with support and receiving a new SIM card, the issue remains unresolved. When I contacted support ag...

sin18r5x by Regular
  • 19871 Views
  • 23 replies
  • 1 likes

VPN

I've had 5G Three Home Broadband since January 2022 and it has all worked fine until May 2023.  Since then apart from a generally unreliable network connection and reduced speeds, my main gripe has to be connecting to my works VPN.  I just cannot mak...

AX by Active
  • 38846 Views
  • 45 replies
  • 0 likes