Tldr: latency swings wildly, upload uncontactable from one second to the next, download is consistent & fine, not my device(s) but the mast, fed up with being fobbed off by technical support
For several weeks now my upload connections are unusable inconsistent, at my home address only, this doesn't happen when connected to other Three masts away from the address
This is two different Three devices so is not the the device
Download availability & speeds are consistent with no issues
This is not about upload speeds which wildly swing between 0mbps & 40mbps
The upstream connection is often not available for a second or two, whether browsing websites on my Three phone or gaming on my Three home broadband
This hasn't always been the case and is an obvious technical issue with the local mast (direct line of sight)
Latency spikes between 60ms & yes over 2000ms (two thousand, not hundred)
This doesn't happen with these same devices away from this address
Three blame this on congestion, but this is an isolated rural area and is no different at 3am as it is at 8pm
It is not my device (it's two of them), it doesn't happen away from the address, it hasn't always been this way, as I've used it since 4G came to the area right at the beginning, it is not congestion
I'm fed up with being fobbed off over a technical issue at the local mast (eNB 5585, Cell 1 - 1429761)
