Number transfer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ10-01-2024 12:46 PM
On Friday 27/09 I requested a transfer for my number onto the new sim to replace the one Three had given me with the sim they sent . It has been largely successful in that the old number three give was deactivated and the new one has transferred. But I received a text from Three saying to change the number in settings but when I go to change it and save it the number Three give me still wonโt change . But it has changed elsewhere
Solved! Go to Solution.
- Labels:
-
SIM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ10-02-2024 12:15 PM
Hey @Causeway,
Welcome to the Three Community.
Ah, that's a pain. It's likely an iPhone settings issue. Could you try switching iMessage off then back on and changing the number in the settings, please?
If this doesn't work, I'd recommend resetting your network settings as this has resolved this particular issue previously. You can do this by going to Settings - General - Transfer or Reset iPhone - Reset - Reset Network Settings.
Let me know how you get on!
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ10-02-2024 02:15 PM
Thank you so much I used the reset network settings and it worked perfectly
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ10-02-2024 12:15 PM
Hey @Causeway,
Welcome to the Three Community.
Ah, that's a pain. It's likely an iPhone settings issue. Could you try switching iMessage off then back on and changing the number in the settings, please?
If this doesn't work, I'd recommend resetting your network settings as this has resolved this particular issue previously. You can do this by going to Settings - General - Transfer or Reset iPhone - Reset - Reset Network Settings.
Let me know how you get on!
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

