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Problems setting up mobile date pairing plan

ja975
Fledgling

Hi I’ve just purchased a Apple Watch series 8 all is ok apart from when I’m setting up my mobile date pairing plan - I’ve put my email and password in my3 page when prompted by the watch app and it say all looks good just setting the plan up the I get a systems error page - saying systems error there’s a problem 

both my iPhone and watch have the latest software 

please can someone help as I’m beyond this so frustrating  

thanks in advance 

 

4 REPLIES 4
tommytran672
Regular

Hi, 
After 2 days of trying, I got it to work. 
Issue: "THERE IS A PROBLEM"
"one of the fields is missing"

Solutions:

  1. "Watch" > "General" > "Software Update"
  2. Charge your Apple Watch while trying to pair on your iPhone. Also, try without charging and leaving it to charge for a bit.
  3. Change password to only letters and numbers.
  4. "Settings" > "Safari" > "Clear History and Website Data".
  5. Try throughout the day, but night seems to work more often from anecdotes. (10pm, midnight, 1am, etc.)
Cesca
Regular

Please see my post about this.

Cesca
Regular

Ditto sooooo frustrated see my post 

Stef
Fledgling

Same here iPhone 15 Apple Watch series 9 the are paired together but when trying to activate the cellular on watch I get white screen saying There’s a problem