TV connects to WiFi and wired connection to router but has no internet connection

[Aaarrrah]

TV connects to WiFi and wired connection to mobile broadband router but has no internet connection. Tried setting DNS to googles (8.8.8.8) still doesn't connect to the internet.. All other devices work absolutely fine 

[JonathanB]

Hi @Aaarrrah,

Sorry to hear this, the DNS change has helped some other customers with smart TVs in the past, but if that doesn't seem to be the issue, it may be an IPv6 issue instead. If you have a look at FYI : IPv6 Prevented VPN Connection this thread gives some advice on setting a manual APN profile, which should hopefully help get your TV connecting to the Internet.

Thanks,
Jonathan

[Aaarrrah]

So today I have just tried it again ..

The TV is now connecting to the internet via wireless . I haven't changed anything!

[Aaarrrah]

Note: All my other devices connected to it as I say. I even set my phone up as a hotspot to tether my TV to it.. which works fine on my EE broadband but still the TV didn't connect to the internet.

I will try the solution above when I get chance on Saturday and report back

Thanks for the reply 

[jjsako]

1Mbps on data in Stourbridge West Mids.

[Aaarrrah]

That's not really relevant to this issue