Introducing Go Roam Around the World Extra

[JonathanB]

Hi everyone,

Great news! We’ve added 92 new destinations to Go Roam – with over 160 in total - from beautiful Thailand to vibrant Mexico. 

And with Go Roam Around the World Extra, you can explore while accessing your plan’s data, minutes, and texts with our inclusive daily roaming passes.*

No inclusive passes? No problem. When visiting a Go Roam Around the World Extra destination, you can unlock your plan’s data, minutes, and texts for £7 for 24hrs* or buy a 3, 7, or 14 day Go Roam Around the World Extra Pass before you travel for even better savings. You can check the rates for any roaming destination before you travel on our Roaming Support page. And if it’s time to renew your plan, why not take advantage of our Value and Complete plans which are bundled with up to 56 days of inclusive Roaming passes, as well as other perks such as Paramount+, extended warranty, free screen repairs and more!

We hope that adding more destinations than ever before to Go Roam is a welcome change. Please let us know in your replies what you think of this new expansion to our Go Roam services, and where you’ll be off to this summer? Read more on the Three blog.

*Fair usage policy applies.

Available on all Pay Monthly plans for customers who have joined, or renewed after 1 October 2021 (no other plans, including Pay As You Go or Pay Monthly plans entered into before 1 October 2021, will be impacted by these changes and will continue to be charged at current standard roaming rates)

[chriskhw]

Hi

Please can you tell me a website where I can just see a single list of the 160 countries covered by go around the World Extra?

Thanks

[tarantella]

https://www.three.co.uk/support/roaming-and-calling-abroad/roaming-abroad/go-roam?intid=yxtsrch-faq-...

[chriskhw]

Many thanks for the info, regards

[JonathanB]

Hi @chriskhw,

You may also find this page which gives the full list of countries included in Go Roam. Rather than having to check one destination at a time, you can see A-Z lists there.

Hope this helps,
Jonathan

[chriskhw]

Hi Jonathan.  Very useful web page. Thanks

[chriskhw]

I'm sorry.

I think its confusing.

So my contract, which is a few days after renewal, specifically states I get up to 12GB of roaming in Europe.  It isnt very clear anywhere as to 

(a) how many free daily go roam credits is included (in the 3 app when I check allowances it says nothing so I assume I dont have any)

and

(b) Its doesnt clearly state anywhere that in order to be able to USE up to 12GB per month you STILL have to purchase Go Roam credirs (at £2 a day or more in other parts of the World)

So TBH saying "it includes" roaming isnt quite the clear cut picture 3 would like to imply.  WHat it should say is you pay a fee to be able to ACCESS your included voice, data and SMS allowance

[ChazUK]

I've been a Three customer for around 20 years, so definitely fall into the before 1 October 2021 category, and every time I travel I cannot for the life of me figure out how much I am going to be charged or where I get free roaming. I've read through this thread and seen the new structure touted as simple, which it is anything but. There never seems to be any information about before 1 October contracts.

[KateS]

Hey @ChazUK,

The roaming charges applicable are based on whether you joined or renewed your contract after October 2021. If you've upgraded or renewed your plan since then, you'd be subject to Go Roam charges depending on the destination you're visiting.

If you haven't renewed your contract or made any changes since joining, then you'd be able to check out the countries available to roam free in on our older plans price guide. 

I hope this helps,
Kate

[Eddy1]

I’m on advanced plan and can’t seem to use data in Canada….thought it was included?