3 Data barely working

[James94]

Hi,

In the past few weeks, I've noticed a steep decline in the quality of 3 data. It is extremely slow, unless there is 5g, and living in north Lancashire and often visiting south Cumbria, this is rare.

This wasn't the case a few weeks ago. I could get usable internet in most places.

I've tried resetting network settiings, turning off data, turning off 3, restarting phone, but nothing works.

Anybody have any answers as to why?

Thank you,

James Quinn

[KateS]

Hey @James94.

Welcome to the Three Community.

I'm sorry to hear you've noticed a decline in coverage the last few weeks.

Have you had a look at our Network Status Checker for both areas? Are there any mentions of issues or congestion around the area, at all?

How long have you had your current SIM card?

Thanks,
Kate