Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by Community Moderator
  • 5388 Views
  • 9 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3311 Views
  • 2 replies
  • 3 likes

Network issues with Three

I have experienced quite bad coverage recently both indoors and outdoors when travelling which is quite annoying.I usually used to  receive an email from Three about any planned network disturbances in the area but not in the last  few months.I was w...

Pepi by Regular
  • 4687 Views
  • 6 replies
  • 2 likes

Best solution 5g yes or no

Hi all ,was wondering what’s 5g like as still on 4g and wondering if it’s much better 

Best solution 5G issues

Hi folks, I’m lucky enough to to have a 5G phone but find it isn’t that stable when using it. I have noticed it will start on 5G and be super quick then it will slow and change back to 4G or 3G. I’ve tried speed tests and got well over 300mbps downlo...

SimonD by Regular
  • 1906 Views
  • 1 replies
  • 1 likes
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