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5G hub - slow speeds unexpectedly

blakesnake
Fledgling

I got my 5g hub in August last year. ZTE mc801a. It has worked perfectly.

 

However over the last week the signal bar is frequently dropping to 1 bar, and my speed test is maxing out at 5mbps. 

I've tried multiple locations but it is still the same. Nothing else has really changed - no new devices etc. There is construction happening down the street but that's been going on for months.

Any advice? 

  • 5G
1 REPLY 1
sc1999
Local celebrity

Hi, first place to go is here:

Network Status Checker - check your signal and get support | Three

If no issues you can try customer services on 333.