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Cancel call diversion

a_ukboy
Active

Hi, my currently on holiday in Fuerteventura, Canary Islands, because I don’t get free roaming with my 3 sim only plan I decided before I left as I had data left on my smarty sim i use in my iPad to divert my calls from my 3 sim to the smarty sim, all works fine! However now I have used all the data allowance in my smarty sim, and want to use my normal 3 sim, but when I try to cancel the call divert feature on my iPhone, the setting won’t load, it’s just a constant spinning wheel, I have tried everything, restarting the phone, force closing the setting, reset network settings! I just can’t seem to cancel the call diversion! If I put my smarty sim back in this phone the call diversion function works fine, it allows me to set up and cancel with my smarty sim! It’s basically the same network, so can’t understand why it won’t work on my 3 sim! 

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @a_ukboy,

Sorry for the delay getting back to you on this one. I'll send you a PM so we can get you more help if you're still running into this issue.

JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.