Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 6691 Views
  • 11 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3482 Views
  • 2 replies
  • 3 likes

service

maybe they in Kosovo???路路

renewal problems

what's wrong with 3 bot its commodore 64 or something??? seriously?臘

how long

Hello, I have a phone number, how long will it take for my phone number to be cancelled if I don't pay?

Not good signal !

Really bad network , can't even load my emails !!Calls are also cutting, dont know what is the issue with Three Network? Not good signalI have restarted my phone any times, but it is still there!  

Doncella by Fledgling
  • 171 Views
  • 1 replies
  • 0 likes

ZTE 5G Router Issues

I had a great year with the router getting 400+mbs but the last 4-5 months it has been terrible and constantly dropping out. I have contacted 3 multiple times and have had no luck. Any suggestions to fixing this issue

Poor service

Low quality broadband and low quality service around ST* *** at stoke-on-trent 

bankysm by Fledgling
  • 174 Views
  • 2 replies
  • 0 likes

Anyone

Can't phone anyone? No signal I'm most areas new SIM fitted yesterday still the same even in the three store no signal? And if I do get a call no one can hear me, thinking of leaving as it's been bad for months and getting worse

Really poor 5G and 4G speeds in the Chelmsford CM* *** area

Is anyone else in the Essex area experiencing problems with their 3 network? I've been with them for a while, but over the past few months, the speeds have become terrible. I used to get over 400 Mbps, but now I'm lucky to hit 20. I've contacted cust...

No internet with home boradband

Internet is down again for 5g home broadband in Bournemouth. Has been the case periodically over last few weeks especially at the weekend. Network status says no reported problems but there clearly is a problem... 

Monty by Fledgling
  • 158 Views
  • 1 replies
  • 0 likes
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