Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
This is happening to my wife as well, the Phone is not ringing or showing a incoming call when someone calls, also when dialling out it appears that my phone is not connecting, however it connects to the other caller, but I can’t hear or talk to them...
Hello, what are the charges for using three services in France and Belgium?
I am very frustrated with three when abroad.When using an sim I would still get charged a daily fee despite having switched my 3 sim off on the iPhone.Recently few back from Malta to uk and got a daily roan charge for every country we fly over(Italy ...
Last week I buy data pack in 3uk app 75 GB local and have 12 gb roaming.. im here in Australia so I use my roaming allowance but yesterday I already use all my roaming allowance so I buy again in 3uk app I top up 10£ and buy add on 6gb roaming allowa...
Since 09/02/2025 myself and numerous work colleagues have had very limited service in Heathfield, Devon area. The signal is very poor in and out of buildings. Normally the signal and speed is very good. Are there any issues in the area?? Or will we b...
All games work fine on my ps5 but dead by daylight while on three internet, when I switch to mobile hotspot it seems to work fine, but with router it seems that only dead by daylight isnt working for it
Anyone else notice over the last few months that encrypted traffic to site/Vpn seems to be blocked when using the three network? Looked like it was trying to downgrade the connection to a insecure method.It felt like a poorly implemented man in the m...
Hi all,Is it normal to have absolutely no notification of lost service? There is a network outage in our area, it's been out for a week. No data, calls or text. It's listed on the network status page if I search.However, we've had no information what...
For the last couple of days I have tried to make some outgoing calls and none of them are connecting. I just get silence, no tone of any kind. I have tried a shut down of the phone, turned airplane mode on and off and reset my network settings and st...
I've just purchased the new S25 direct from Samsung, included in the deal was a 3 sim.This sim has arrived but hasn't been activated and there is nothing with the number on for me to be able to activate it.To speak to 3 support, I need to know the nu...
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