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How do I know when my contract starts?

Sammie
Fledgling

I took my number from GiffGaff into my new Three contract. (This is my first contract with Three) My data doesn't seem to be working but calling and texts are, how can I fix this?

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hey, Sammie. 

That's a strange issue to be having, when the calls and texts are working, it usually means things are set up and ready to go, so data should be working too. 

It might be worth double checking your mobile data setting is turned on. If it's already turned on, could you try going into your settings and doing a reset of the network settings on the device. This will force the phone to redownload the carrier settings, and hopefully ensure it's working properly. 

Pete.