This wasn't the case for me. I had 6 data passports pre purchased and when I landed in Turkey they weren't used. I was charged £58 withing 2 minutes of landing! Live chat told me it was my fault for not finding out about these before I went and was told they didn't work as I didn't take my sim card out and put it back in! Something I have NEVER had to do before. Not you are refusing to refund me as I was given a refund 2 years ago, again due to threes fault when you took the same phone bill 3 times!
