Rings before Voicemail

[a_ukboy]

Hello, how is it possible to increase the number of rings before the voicemail kicks in? Thanks 

[cnasskau]

I have a similar question, although I want to reduce the number of times the phone rings before the voicemail starts. Steph, can you send me a message about how to do that. Thanks

[StephR]

Sure thing, cnasskau! I've sent a PM to you now, with details on how to get in touch to make that change 😊

StephR

[Tuffers]

Could you please PM me the details on how to change it too. Thanks

[56]

I have a similar problem I want to change my setting to 5 second delay before divert and have been sent round the houses

[Lloyd10]

Could you send me the details also my dads phone only rings 2/3 times before going to voicemail 

[StephR]

Hey a_ukboy. It is possible to edit this setting, and you can choose between a 5, 10 or 15 second delay before your calls are diverted to voicemail. You can only change this setting with our help, so I've sent you a PM with more details on how to do that.

StephR

[Longers]

Hi could you send me the link to change my ring tones to 15 seconds thanks 

[JonathanB]

Hi @Longers,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan

[MarilynL]

can you message me too because your customer support has just told me it can't be changed?

[JonathanB]

Hi @MarilynL,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan