Hi everyone,
Sorry for the delay in updating the post, and for any confusion to the references to PMs in the replies. At the time of the original discussion Voicemail had to be altered by customer support teams, so we were linking to our support for help with amending this.
I'm still looking into if there's any possibility for self help solutions, and we're doing work to update our Voicemail platform and it's capabilities, but I'll update this thread if we have anything more helpful to share. If you require support in the meantime, please contact us.
Thanks,
Jonathan
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