I have been with three for about 10 years using PAYG, my family have also used them extensively. Since their merger with Vodafone, we all noticed that our call quality is absolutely terrible, you can barely have a call. The data is horrendously bad, see the 4G screenshot lower down, prior to all these problems it was much much higher than this, at least 60Mbps.
The phone often either does not ring or cuts off mid call.
The kicker is about 2 months ago I decided to go on contract, so now I am locked in, although I don't the service is fit for purpose so I am going to pursue getting out of my contract without fees.
So now we are resorting to WhatsApp calls over Wi-Fi where possible, which I don't need a phone contract for!
I have seen lots of reports about this and my family all have the same issue, so I am not going to waste my life on a chat for an hour being told to reset my phone etc, it's their network that is at fault and I am sure they will know it, despite what their network checker does, which appears to just report total outage and not barely useable service.
