Suddenly overnight two days ago I am unable to connect to my work VPN from both my three devices (5g router and mobile hotspot). This also seemed to happen when the whole 3 network went done in my area a couple of times of the last couple of days (lost internet access on 5g router, mobile hotspot and mobile phone) just to eliminate any issues on my work Infrastructure I asked my neighbour if I could jump on their sky broadband to check. Guess what I connected just fine. I have rebooted everything a few times. to no avail. This is definitely a 3 issue and I will be raising complaint as the whole reason I use their devices is for work. I work on the Infrastructure team in my company so I know for a fact it is not an issue on our side. I will probably hit a brick wall with Three's customer service after reading the poor responses on various threads on here. Bearing in mind I have set up 4 new services with you guys just over days ago, I am not impressed. If this is not fixed I would expect you to let me break my 5g and mobile broadband contract with you so I can find a service that works again. I was previously on EE and had no issues but left because I was persuaded by one of your sales people that you could save me money and offer me a better service! I have lost two days work so far! await an informative response rather than the generic ones I have seen you put on other similar posts. I will reiterate, I work on the Infrastructure tam for my company and can categorically tell you its not an issue our end.
