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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 8222 Views
  • 14 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3702 Views
  • 2 replies
  • 3 likes

5G ping

I think 5G is amazing not being able to get Fibre here where I live but the ping isn't great. Is there a reason why?

Fradgley by • Fledgling
  • 1272 Views
  • 1 replies
  • 0 likes

Best solution Local mast upgrade

We have good level coverage in most areas of Hartlepool but there’s a mast near industrial estate TS25 1PD that’s not been upgraded which covers my estate nearby, missed out big time. Is this likely to be upgrade any time soon so we can ditch Virgin ...

Mast unusable since "Upgrade"

Wondering if anyone can help, I have had some "upgrades" done with local mast and I used to get a nice speed on 4G but now its useless. All I get is restart your device, No amount of restarting will fix this... we need an engineer! Its a failed upgra...

Network

I've been with Three for nearly 2 year's now and I find three's network in the UK to be honest and reliable this is my experience anyway I specially like having unlimited data to use when needed in this day and age it's essential to have this. 

Dar2169 by • Fledgling
  • 1676 Views
  • 2 replies
  • 0 likes

5G...

Hi Just joined and would like to know a bit more about the 5G coverage and experiences with bandwidth availability in densely populated areas.

JanduM by • Fledgling
  • 1202 Views
  • 1 replies
  • 0 likes

Visual Voicemail When?

I mean come on, this isn't new technology. Everyone else can do it, why not Three?Visual Voicemail was introduced 15 years ago.  https://www.doesthreesupportvisualvoicemailyet.com/

Best solution Is 5G worth the extra money?

I'm renewing my phone contract is a couple of months and am wondering whether to carry on with 4G or whether 5G is actually worth paying extra for?

Mand4393 by • Regular
  • 7549 Views
  • 12 replies
  • 1 likes

Signal in SG19

I won't put my full postcode for privacy reasons, but I am disappointed that Three claims to have such wide network coverage yet it is very weak in some areas like mine, my work phone uses EE and has nearly full 4G coverage in my rural area, but with...

Lm350xl by • Fledgling
  • 1223 Views
  • 1 replies
  • 0 likes

Roaming in Turkey

I am going to holiday in Turkey next month, Would it be cheaper to get a local sim card rather than paying roaming charges?

VM2022 by • Regular
  • 8723 Views
  • 5 replies
  • 1 likes
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