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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 16356 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 6386 Views
  • 2 replies
  • 3 likes

Phone contract

Hello,im deaf my names is Tammy my phone Contact didn’t pay due 9th November to 9th December late missing payment 

New to Three

A few questions, speed check shows varying speeds from 6 - 416 mb speeds which vary minute to minute? Also three postcode checker reports I have  no coverage, is it totally inaccurate?     

Fox by • Regular
  • 2462 Views
  • 4 replies
  • 0 likes

Setting up call forwarding from abroad

I am using a PAYG sim and I'm now abroad. I have to switch to a local sim. How could I forward all my calls to my husband's UK number so that I would not miss important calls?

Cannot buy data passport cannot access roaming

In Vietnam for 8 days. Got my first 24hrs data roaming all fine, got in touch with live chat via app to ensure I continued receiving data via data passport for the 8 days. Was told to pre pay £40 (£5 each day) using a secure link to ensure there was ...

Texts sending from Sim number after porting

Hi,I bought a sim free contract from Three and ported my old number across from Virgin.However when I send texts, some are correctly sending from my ported number (which is obviously what I want) but some are still sending from the 'temporary' number...

Network outage

There has been an issue resulting in no coverage in our area since Friday evening (2 Dec). Unable to get any sensible response as to how long this is likely to last for. Now I'm reading other posts where the outage has gone on for weeks which is real...

lc71 by • Fledgling
  • 3094 Views
  • 5 replies
  • 0 likes
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