cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to receive any calls or texts

Muhammadusama
Fledgling

I have just upgraded my contract but after that I am unable to receive any calls or texts 

i have tried to call customer services but they were unable to resolve the issue

i am frustrated

what can I do

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Muhammad. 

It's quite strange that they would stop just after upgrading. Did you do any kind of number transfer or porting of your number during the process? 
Can you confirm what happens when some one tried to call you? Can you call out OK? 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.