struggling to request to port my no over

[Glenandem]

Hi guys just joined from EE and need to bring my phone no over as it’s my business no, I have my pac code and have been on the 3 website but it says I have to contact 3 as I set the account up after 30th jan so called today and spent half an hour trying to do it with the lady giving her my details and pac and she came back and said she wasn’t able to do today!

is there a way I can do online as I really don’t want to have to call up and speak to somebody I can barely understand and be told they can’t do it again!

[JonathanB · Accepted solution]

Hey @Glenandem,

I'm sorry to hear that you're running into these difficulties with getting your number ported in. I'm not completely clear if you've taken a business or personal account, this may affect how we get this resolved.

I'll send you a private message so we can get you in contact with colleagues that can help online. 

To access your private messages click on your avatar image in the top right of any page, then "Messages"

Thanks,
JonathanB

[Glenandem]

hi pal I contacted the social media team off your link above and its been sorted, should happen tomorrow so thats all great, thanks for your help bud

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