I had an add-on that was due to expire on 2nd October so I topped up with a new 10gb add-on last week as I was told there's a system update over the weekend. After the weekend I can't call, text or use my data allowance. I re-registered for a my3 account and yesterday I could see both add-ons with the new one queued, but I couldn't use either. Today I was hoping it would work. Only the new add-on shows today and it says it expires 2nd November, but I still can't use data or call/text anyone that would be part of my allowance. I can call 333 but it's just a long queue. I could text three for my PAC code, which I will be using if this isn't resolved soon!
