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Doesnt work my sim card

Omrum
Fledgling

Hi, I’m ömrüm, I’m from turkey, yesterday just arrived in london and I bought my new three simcard from tesco market. Firstly I couldn’t activeted and used it my simcard but after when I need to help from market worker, they helped to me and they call the number of 333 and they wrote my voucher number to phone. Just 10 min I used my internet but after this system doesn’t work. And still this situation same. When I entered my voucher number in this theree system, I saw ‘this voucher number already used’ on the screen. I really don’t understand. Can you help me?

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