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No Nero vouchers this morning?

HarmonyRanger
New member

Hello, I can't see the Nero voucher this morning. Has this offer ended?

30 REPLIES 30
Blueskies2000
New member

I don't know why they thought we would prefer them randomly taking away the voucher and replacing it with a weird wheel, where we might not even win something of equal value to the voucher? This sucks, is this a weekly thing, will our cafe nero fate be left up to this ominous wheel every week, or will we return to normalcy? and so if WHEN?? please don't take away this weekly reward because quite frankly it's one of if not only reason I stay with this miserly provider because the quality of service definitely does not speak for itself, all the other offers are quite rubbish and the cafe nero one was a gem amongst tomfoolery. Is this a sick joke? A festive thing? Well it's not funny nor does it put me in the christmas spirit.

 

 

 

Thankyou for your time

Chris31
New member

I'm definitely sure that I have posted before on these boards but it seems to have reset (?!).

For anyone looking for the Cafe Nero code for this week, it is in the surprise spin section.

The confusion: 3 being 3 have conflated the weekly Nero code with an additional promotion to win a Cafe Nero for a monetary amount/year's supply of coffee/your drink entirely free.

The mechanic is you spin the wheel and it will either give you a £1 coffee code (if you're 'unlucky') or presumably, if you are lucky you get one of the other coffee prizes.

No idea on whether this offer/spin resets every week and will be a Cafe Nero code, I think the jury is out on that front.

The poor level of communication is about right for 3. Like with the 3G switchoff, the only time I found out they'd done this was:

a) they had done it without any notification via email/letter/text/carrier pigeon and since I had an incompatible phone and only knew when I'd had people asking me why I wasn't picking the phone up. I said I've not had any calls for weeks (I don't get that many calls anyhow). As a network, you hold details of my phone and the specifications, if it doesn't work with VOLTE then it is your duty to say.

c) I had no coverage where there was only 3G previously and finally,

d) where there was 4G coverage, it was even more overloaded than before! Not that that made much of a difference.

JonathanB
Community Moderator
Community Moderator

Hi everyone,

We've noticed quite a lot of posts this morning about the Caffe Nero offer, so we've merged them onto one topic to keep things tidy, and ensure everyone can see the update.

We're sorry for any confusion. Your Caffe Nero code is obtained in the surprise spin section of Three+ this week. We're giving a chance to win other related prizes such as completely free drinks. Check out your Three+ app for more info.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Sharvy
New member

Hi I have logged out and in and still no sign of this wheel- any help and the online chat have no solution accept wait until next week

Bramley86
New member

I’m sorry but why would anyone prefer a surprise spin where they MIGHT be lucky and get a coffee when previously there was a weekly guaranteed Nero’s code? The surprise spin you suggested gave me 15% off Adidas… can’t imagine many people being happy with this new idea compared to just having a Nero’s code every week!!!

JonathanB
Community Moderator
Community Moderator

Hi @Bramley86,

Did you get the Adidas code on this week's surprise spin which started this morning or last week's?



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Bramley86
New member

Okay, the surprise spin was on the my codes page. The Nero’s one has just popped up at the top of the main page. Thanks

Alicat
New member

I don’t have the surprise spin option ? Where can I find it?

Luli
New member

I don’t have the option for this spin, is it supposed to be showing already?