Accounts and services - Get support for Three services

My poor old phone needs replacing

I’ve been with 3 for about 17/18 years, I’m using a mobile that is older than my grandson and he is 9 haha, I chose a sim only a few months ago until I was in a position to upgrade the phone, I was told I could after 3/6 months, now I’m being told I ...

Three App for IPad ?

The new my3 App is great on phones - but not for iPad ( what can we not have horizontal view - & sized for ipad ) but also - trying to select ‘upgrade plan’ pushing the graphics off the screen to the right - so not usable ‍….Any plans to fix this ?

Combine bills

Can anyone tell me if you can combine to bills as they are both in my name but it’s my sons one and mine ? Thank you

To change ownership and debit card of contracted sim

Hey , I want to change the ownership and debit card linked with my 3 contract plan. The contract is in the name of my friend and i want to change that into mine.

Problem with 2 level authentication

Someone else must have this problem! The only bit of 3 equipment I have is a MiFi device (Mobile Internet) which is sat in my caravan (60 miles away from me at the moment but that is irrelevant). For the past year or so logging into my account to vie...

Bill

Hello. I was due to pay my bill this month. But I am not able to pay it until the 8th of July due to family emergency my money has had to go elsewhere this month. Am I able to keep my services on please and pay it then?

Coverage

Please sort out the weak and fluctuating network coverage in PO8 9UF Kind regards Dean

Failed Porting

Does anyone know why porting a number to Three has failed 4 times in a row? I'm at the end of my tether trying to sort this out with Three customer services!

New Three App

Has anyone used the new look iOS Three App? What are your thoughts?

Three Customer Service via App or Phone

Three customer service I don’t want to upset anyone hear but my biggest Gripe with Three is it customer service phone line. The Quality of the line is still very poor for a mobile phone company The time it takes to answer a call is still to slowThe L...

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