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So, I got a Samsung S24 Ultra last month, my second concurrent phone with Three. Everything seemed to be fine until I got my bill this month only to find it's £330. Looking through, I noticed everything was normal apart from a charge of £247 for VAT....
My contract with EE finishes on the 10th of April. In preparation for the new contract (Sim only), if I sign up today will my contract start today or when I activate the SIM (probably first week in April). Thanks
Hi all,Am off to Spain tomorrow so wanted to add a Go Roam EU pass - went through the app, added to basket and then submitted, but was left with a blank white screen that didn't move. Eventually closed the app and tried again - same thing happened. W...
Is anyone else having issues trying to log into Three + ? I was logged out about a month ago and despite using correct login credentials as stored on my phone I can’t log back in. I’ve tried repeatedly resetting my password,deleting and reinstalling,...
I bought a data pack that does not run out until 29th March, (it is now the 14th and has been going on since the 6th March) but I cannot text or make calls or receive texts or calls as it says "this call cannot be completed as your account balance is...
Not good PR!https://www.thisismoney.co.uk/money/bills/article-13108491/My-call-Threes-bereavement-team-strange-upsetting-CRANE-CASE.html
I have cancelled my contract as i did not receive the phone and sim. I contacted three after that and they assured me that i get my refund for the contract which i then received. They then told me my contract has fully been cancelled and everything s...
Firstly, hello! I'm very confused with the Samsung Watch 6 offering.So I want one, I already had a S23 Ultra on an "advanced plan" that I have around 21 months left on the contract.If I try and order one online, it asks me to login first, then says I...
I found out today that I had 2 Add ons active on my plan since 2021. I was on an unlimited plan paying £30/month I was told I had a 1GB & 3GB add on active on my account auto renewing without my knowledge. An additional £12/month! How and why would t...
On August 23, I tested Three's 5G network in my area. I signed up for the two-year contract, got the 5G device, and gave up less than one week later because it was awful. I had no problems returning it.In the meantime, the salesperson offered me a fa...
