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Conversations

Bill paid twice

I've just paid my phone bill of £62 pound but my bank is saying they're taking £124. I need this back to pay other bills so what do I do?

Andy by Fledgling
  • 1672 Views
  • 2 replies
  • 0 likes

Where have all of the moderators gone?

Where have all the moderators gone? People are asking questions that only someone from 3 can answer and some have been waiting for days.Is it possible that 3 have realised that the 3  community was so late to the party, just take a look at O2's, they...

sc1999 by Local celebrity
  • 1700 Views
  • 3 replies
  • 1 likes

Can I get back an old number?

About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...

sc by Fledgling
  • 13675 Views
  • 11 replies
  • 0 likes

Increased Tariffs

Just looking at the new iPhone tariffs for new customers and existing customers and I am slightly confused.Here's why...iPhone 14 Pro 30GB Data - Existing customer £0.00 upfront and £73.00 per monthiPhone 14 Pro 30GB Date - New Customer £70.00 upfron...

Toogie76 by Fledgling
  • 1273 Views
  • 2 replies
  • 0 likes

Best solution New payg invalid details

I activated my payg sim yesterday. I have been unable to sign in either in the app or online. I keep getting 'Those details aren’t quite right. Have another go.' The details are correct. I can change my password & receive the email link.I have topped...

tippy by Regular
  • 1883 Views
  • 2 replies
  • 1 likes

Proof of barring

Hello,My phone was stolen a few weeks ago and I've been trying to get proof of barring to give to my insurance company. I've been been in touch about 5 times now asking for this. Every time I'm told it'll get to me within 72 hours and, of course, it ...

7Jade by Fledgling
  • 1906 Views
  • 3 replies
  • 0 likes

Best solution How long without making a UK based call

I have a UK monthly sim only contract but am currently away from the uk for an extended period .I am using my  included “go-roam” facility to make calls and for data , but obviously these are not directly via the 3 network . Is there a maximum period...

Keved by Regular
  • 1164 Views
  • 1 replies
  • 0 likes
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