Accounts and services - Get support for Three services

Phone not delivered by DPD and now not returned to Three

DPD have been diabolical.On 15th Jan - I undertook an upgrade via online chat or iPhone 14 proOn 17th Jan - Phone was scheduled for delivery, days leave off work, driver tried to deliver to a different address. No Phone delivered Advised would be d...

Can't login and can't get support

I registered a new sim last night and created my account and now I can't login. I've reset my password multiple times and I know I am using the correct details, but I get an error saying Oops those details aren't right (or something). I can't get sup...

My 3 app

Just joined 3 and can’t seem to access the app as saying password is wrong and then get numerous security alerts about my account tried reset , customer service everything and still can’t gain access also asking me to register which I did at start an...

Cannot download the new 3 app to my ipad.

I have 3 pay as you go on an iPad running on its latest iOS 12.5.6. The 3 website offers to download the last compatible version of the app, but when I click on yes to download it just reverts to the same message.

100gb to unlimited

Hi I recently took out a new contract on a s22+;for my daughter when I was talking to live chat I said I want the same unlimited data plan she is already on but the person selling me the phone persuaded me to go for 100gb I wasn't happy at the time a...

Hi i am looking for my Invoice number to claim a free gift with my new contract phone.

Hi All I am really struggling to find the invoice number. Phone arrived today . Delivery note has lots if numbers but none that says Invoice number. Please Help.

My contract

Hi i need help i’m not sure wether my contract has been cancelled but i need to somehow make it re-work with the same number

L9 ***

Hello, Sir i have my3 sim contract of 24 months. I have taken the contract on phone call and when i was giving details information about email, address etc. Mistakenly they wrote my email wrong. They have written my email wrong by one alphabet which ...

To remove restrictions from adult sites

I want off the restrictions on adult site

Go Roam / Data Passport / AeroMobile

I'm currently travelling for a few days, for the first time since the pandemic, & my experience with Three these days is baffling.As I understood it when I am travelling Go Roam would apply if I used data or text/call in the 24 hours (uk time).I have...

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