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No Nero vouchers this morning?

HarmonyRanger
Fledgling

Hello, I can't see the Nero voucher this morning. Has this offer ended?

Best solution
Best solution
JonathanB
Community Moderator
Community Moderator

Hi everyone,

Just to confirm, the surprise spin offer is replacing the usual £1 Caffe Nero offer for this week only. This will be back to normal next Monday.

Thanks,
Jonathan



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49 REPLIES 49
ClareBee
Fledgling

Same happened to me today! 

Aauk25
Regular

Thank the lord! We have six phone contracts in our family and it is only because of this Cafe Nero deal

Ted
Fledgling

The £1 coffee could actually be a life saver for many.  I for one have isolation issues so I go twice a  week sometimes 3 times so one is £1 and full price for the others and I’m happy with that.  So getting out for 30-40 minutes around people is actually great medicine.  Keep it up three and cafe Nero

Blueskies2000
Fledgling

Jonathan this is music to my ears, now that peace has been restored I can rest easy. (I won a free drink on the wheel so thanks for that! 😁)

Thank goodness 

normality has been restored I can relax 

Rhollick123
Regular

where is the Nero voucher 

why spin the will what a load of rubbish 

will leave the provider as this is only reason I stay with the network 

Blueskies2000
Fledgling

I don't know why they thought we would prefer them randomly taking away the voucher and replacing it with a weird wheel, where we might not even win something of equal value to the voucher? This sucks, is this a weekly thing, will our cafe nero fate be left up to this ominous wheel every week, or will we return to normalcy? and so if WHEN?? please don't take away this weekly reward because quite frankly it's one of if not only reason I stay with this miserly provider because the quality of service definitely does not speak for itself, all the other offers are quite rubbish and the cafe nero one was a gem amongst tomfoolery. Is this a sick joke? A festive thing? Well it's not funny nor does it put me in the christmas spirit.

 

 

 

Thankyou for your time

Chris31
Fledgling

I'm definitely sure that I have posted before on these boards but it seems to have reset (?!).

For anyone looking for the Cafe Nero code for this week, it is in the surprise spin section.

The confusion: 3 being 3 have conflated the weekly Nero code with an additional promotion to win a Cafe Nero for a monetary amount/year's supply of coffee/your drink entirely free.

The mechanic is you spin the wheel and it will either give you a £1 coffee code (if you're 'unlucky') or presumably, if you are lucky you get one of the other coffee prizes.

No idea on whether this offer/spin resets every week and will be a Cafe Nero code, I think the jury is out on that front.

The poor level of communication is about right for 3. Like with the 3G switchoff, the only time I found out they'd done this was:

a) they had done it without any notification via email/letter/text/carrier pigeon and since I had an incompatible phone and only knew when I'd had people asking me why I wasn't picking the phone up. I said I've not had any calls for weeks (I don't get that many calls anyhow). As a network, you hold details of my phone and the specifications, if it doesn't work with VOLTE then it is your duty to say.

c) I had no coverage where there was only 3G previously and finally,

d) where there was 4G coverage, it was even more overloaded than before! Not that that made much of a difference.

JonathanB
Community Moderator
Community Moderator

Hi everyone,

We've noticed quite a lot of posts this morning about the Caffe Nero offer, so we've merged them onto one topic to keep things tidy, and ensure everyone can see the update.

We're sorry for any confusion. Your Caffe Nero code is obtained in the surprise spin section of Three+ this week. We're giving a chance to win other related prizes such as completely free drinks. Check out your Three+ app for more info.

Thanks,
Jonathan



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HarmonyRanger
Fledgling

Thank you for your help, I won a free drink 🙂

I work in marketing so I get why this has been done - "highlight the offer, it's a benefit that can be changed at any time, etc, etc".

But - just as a bit of feedback - I think the £1 drinks should have stayed where they were with just the competition prizes on the wheel and a "Better luck next time, but click here for your weekly £1 drink offer" if you didn't win.