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Pac code scam

Seanw
Fledgling

I recieved a one time validation code as as a text message followed my a pac code, none of which I had requested. I contacted three through online chat and they were unable to cancel the pac code request as it had already been started to port to another network of the scammer. They said that it was a phone call but didn't tell how they bypassed security to allow three to give them the code.

My phone went off 24hours later and still no info. The scammer has tried resetting my bank passwords using my number.

I've obtained a crime reference number but just waiting now, how likely am I for three to retrieve the number and will I be able to go back to my original old contract with go roam included as I'm just getting messages about sorry you left when it was threes lax security that has caused all me the problems.

Thanks

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