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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

My 3 app

Just joined 3 and can’t seem to access the app as saying password is wrong and then get numerous security alerts about my account tried reset , customer service everything and still can’t gain access also asking me to register which I did at start an...

Bee by Fledgling
  • 1461 Views
  • 2 replies
  • 0 likes

Cannot download the new 3 app to my ipad.

I have 3 pay as you go on an iPad running on its latest iOS 12.5.6. The 3 website offers to download the last compatible version of the app, but when I click on yes to download it just reverts to the same message.

Chico by Fledgling
  • 1290 Views
  • 1 replies
  • 0 likes

100gb to unlimited

Hi I recently took out a new contract on a s22+;for my daughter when I was talking to live chat I said I want the same unlimited data plan she is already on but the person selling me the phone persuaded me to go for 100gb I wasn't happy at the time a...

iangilf by Fledgling
  • 1340 Views
  • 1 replies
  • 0 likes

My contract

Hi i need help i’m not sure wether my contract has been cancelled but i need to somehow make it re-work with the same number 

L9 ***

Hello, Sir i have my3 sim contract of 24 months. I have taken the contract on phone call and when i was giving details information about email, address etc. Mistakenly they wrote my email wrong. They have written my email wrong by one alphabet which ...

Go Roam / Data Passport / AeroMobile

I'm currently travelling for a few days, for the first time since the pandemic, & my experience with Three these days is baffling.As I understood it when I am travelling Go Roam would apply if I used data or text/call in the 24 hours (uk time).I have...

Nathe by Fledgling
  • 2957 Views
  • 2 replies
  • 1 likes

Stolen phone by dpd

My phone was supposed to be delivered on 7 of January but I wasn’t at home so i changed it to near dpd store, didn’t arrive next day, no sign of delivery on 9 then i rang three and dpd they said i will definitely get it on 10 of January never arrived...

Waaj by Regular
  • 5903 Views
  • 8 replies
  • 1 likes

Roaming charges

Hiin December last year I visited Pragueduring my visit I received texts from 3 saying I needed to purchase a data passport for each day I used roaming data at a cost of £5 per day if I didn’t I would be charged standard roaming charges at high price...

Colsav by Fledgling
  • 3118 Views
  • 2 replies
  • 0 likes