Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi, Approximately three weeks ago, I lost my phone and initiated a claim process with my insurance provider. As part of the procedure, I was instructed to obtain a "Proof of Usage" document. I submitted the requisite request to <email removed as no l...
Hey guys I’ve lost my pay as you go SIM card but I really need to get back that number is there any way I can do this without the PAC code?
Hi , first of all my experiance with three is not so good. There is no proper way to get in touch with customer serivice directly or whenever you wanted.Now coming to the point I have applied for Phone in december 2022 at first i have recieved a comf...
Hi All! My partner has damaged the screen on her mobile phone, and wants to claim through the insurance which she is paying for full cover on a monthly basis.On speaking with staff at our nearest Three store, they advised she would is not covered bec...
Hoping anyone can help me out! I received a text on Friday night saying that I had used 80% of my data leaving me with 5.886G left. I woke up this morning to another text saying I'd used 100% of my data. On my Three app, it says I've still got 3.6G o...
This month's bill was a lot more than usual, and when I looked at it in detail there seem to be a number of picture messages sent from me to my own number. They seem to be particularly associated with another number, so much so that in some cases the...
Currently my SIM is registered by my brother name. I do want to switch its registration into my name keeping the same SIM number. Besides that, I am willing to buy Iphone15 pro max in contract. What should I do to change the registered name into my ...
Hi,I hope that someone may be able to explain the following.I purchased a 10GB PAYG Data Pack which I used without any issues for a month. I was aware that I had to renew the pack after a month otherwise any credits would be lost, however, as there w...
I’m having a complete nightmare trying to upgrade, made worse by unhelpful team members.I currently own an iPhone 7 and last year switched to a business account.I didn’t fully realise I had signed into a 24month data only contract, but that’s fine as...
Last Sunday I posted a new thread entitled"Three staff tell me that I MUST use a gmail address (and no other) to log in using new system"(https://community.three.co.uk/t5/Account-and-services/Three-staff-tell-me-that-I-MUST-use-a-gmail-address-and-no...
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| Subject | Author | Posted |
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| Wednesday | ||
| 2 weeks ago | ||
| 3 weeks ago | ||
| 19-04-2025 11:35 AM | ||
| 17-02-2025 01:14 PM |
