Police liaison email

[falkirk81]

Hi, How do the Police go about sending a Data Protection Authorisation form to three to get information about an account? Is there an email address or team I can speak to?

Tried calling and webchat, no one seemed to know or understand my request.

Thanks 🙂

[JonathanB]

Hey @falkirk81,

Your local Police Service should have information about how to make enquiries with network providers. The channels they go through aren't accessible to the public to keep things secure.

If you'd like information about your own account, or are acting with someone else's authorisation then the form and instructions/requirements for personal info requests are here: Right-of-Access-V5.pdf (three.co.uk)

Hope this helps,
JonathanB

[garetc]

Hopefully one of the Mods pick this up otherwise you might want to Google the CEO email and email them.

The email will be routed to the Exec Team who will have the ability to reach out to teams within Three.