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Spend cap

Why whenever I add spend cap after two to three days three send messages says I have reached  the spending cap I am out of allowance , I even didn't make any calls and haven't used data and roaming,  I am on wifi , 

Sulley by • Fledgling
  • 448 Views
  • 2 replies
  • 0 likes

sort error of payments on my Bank Account

Dear Sir or Madam I have been on live chat on Monday and got a link by text for me to uploaded proof of my ID and Bank Statement on Monday 22 September 2025 but no confirmation yet if you recived it yet.I am trying to sort error of payments on my Ban...

fergmaun by • Fledgling
  • 446 Views
  • 2 replies
  • 0 likes

DPD return label never arrived

Like many I've request many times the DPD return label for my 5G router but the label (or QR code) never arrived. Now I'm being threatened with a charge. How can I just return the router? It's been very stressful.

hychan by • Regular
  • 958 Views
  • 8 replies
  • 0 likes

Proof of usage/ Barring

Hello community,i got my phone from camden market last weekend on 20th sept 2025. I reported it to 333 to block my number and phone straight away. Later i contacted them, that for proof of usage and a replacement sim. I got replacement sim from store...

Zar12 by • Fledgling
  • 448 Views
  • 1 replies
  • 0 likes

Best solution No access to 3 account or contract

I have a three contract for a portable wifi data hub that isn't on my account. I have been trying to cancel this for a few years now and it has resulted in hundreds of pounds lost. I have checked everywhere for any details or access to the account an...

Fizz by • Fledgling
  • 575 Views
  • 2 replies
  • 0 likes

Best solution How do I claim free watch7?

Good morning I recently upgraded my handset and the deal was I can claim a free Samsung watch7. I have had no communication of how to do this. Please can anyone advise? Thank you

ME1988 by • Fledgling
  • 681 Views
  • 2 replies
  • 0 likes

FRAUD

Hello. Is anyone aware of any fraudulent activity generated on their account by "THREE" ??? A lady from the sales team kept calling me day after day. I would speak to her for 5 mins mostly to advise her that I'm very busy with some problems with my s...

Reemaroo by • Fledgling
  • 751 Views
  • 2 replies
  • 0 likes

Issues

I cannot use any features on my account it’s telling me to contact account owner but I am the owner this is ridiculous and makes no sense 

Yusufgul by • Fledgling
  • 397 Views
  • 3 replies
  • 0 likes