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Unbelievably bad

customer "service"  even trying to give 30 days notice to leave AND add any additional user.. They will email my mobile broadband number ??  Not racist but non english call centre and online chat. Please avoid awful, awful, awful.  Company will be cl...

Charged for contract past its end date

Has anyone had the same issue of Three continuing to charge for a contract past its official end date? My mother has been charged around £1,800 since our contract ended with Three in August 2024. We have been advised that they are unwilling to offer ...

Picturehouse code not working again

Hi there, I'm trying to use the Picturehouse code and it's not working again. I get an error message saying the code isn't valid. It's for a show tonight, so Friday to Sunday. I've had this issue several times now and often had to go into the cinema ...

kariselk by Fledgling
  • 1440 Views
  • 10 replies
  • 0 likes

Apple Watch Pairing

Hi,Been having a real hassle getting the right info on this so would like to get it cleared up.I have an iPhone with a three contract. I bought my daughter and Apple Watch SE 3 with cellular from the Apple shop (no contract). My daughter does not hav...

SD21 by Fledgling
  • 816 Views
  • 2 replies
  • 0 likes

Best solution Chat history

Hello, how can I retrieve chat history. Did not save at the end of the chat but now need to go have a look. Was told my contract was cancel while it wasn’t.

Katego by Fledgling
  • 518 Views
  • 1 replies
  • 0 likes

Three Data Protection

I have recently noticed that outbound calls from Three to customers are asking customers for personal details before they can speak, even if it has nothing to do with anything that would need to pass data protection.  I got calls from the networking ...

Anonymous by Not applicable
  • 469 Views
  • 2 replies
  • 1 likes

Best solution Return QR code not arriving

I am one of those people who are wanting to return a device but even after chasing twice I still haven’t had any email with any QR code. Clearly there is an issue with whatever service Three uses to generate these return codes so I don’t understand w...

Best solution Struggling to buy a sim online

my order is being cancelled because I need to give ID to an email address.  But to get to the email address I need to contact via phone.  Then I reach an operator who reads out the email address at top speed and with an accent that makes it difficult...

DCR by Fledgling
  • 661 Views
  • 2 replies
  • 0 likes