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Cancelled within 14 days, still received bill

I took out a rolling 30 day contract on 3 for 5G Home Broadband. The router arrived and I established that same day that my flat is just outside of the 5G area despite their coverage map, so I requested the account closed. A returns bag was sent and ...

Sim only

My plan comes to an end next month. I am happy with my phone could I have a sim only deal

Cancelling insurance

How do I actually get through to somebody on your phone line to cancel my insurance?

Advice please for an 80 year old

I am pay as you go .will be loosing my land line .so need to use mobile at home through router ,as have very poor signal in our village ,would it pay me to go on a contract .will calls be cheaper and is it easy to do

Need Help! Proof of Usage

I recently upgraded my plan last June 2024 (phone and sim). My phone got stolen last 31st of August 2024 and I have requested for proof of usage since first week of September 2024. I have accessed the live chat and spoken with countless customer repr...

Unable to access my account

I am unable to access my account, I am trying to upgrade my phone

Additional billing nightmare

I am confuse as to the bills I received that I am supposed to pay. Normally the amount I pay is 13.80 which includes vat but this time is 17.26 which I don’t understand

3+ app don’t work when switching from contract to payg

3+ app don’t work when switching from 3 contract to pay as you go, a message popped out said mobile no is registered with 3+ app already…..please advise

Brian

I placed a PAYG SIM in my phone and Three sent a welcome text on the 8th of July. The phone is kept in the car for emergency use and the SIM was used for the first time yesterday the 24 September, 78 days later.I say used, but there was no connection...

Cancelling contract. SIM only

I would like to cancel my contract on mobile ending 671. Can you help

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