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Still unable to access three website or My3 app

Jfisher46
Active

Hi can anyone of three technical team tell me how much longer this issue with my3 app & website is going to take? Because still unable to access either to topup & keep an eye on my account when needed.  This getting ridiculous & very annoying now. If this is not fixed sooner i will be considering changing networks because this is unexceptable for a network to have problems for this amount of time.

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Jfisher46
Active

Just managed to update my phones software that took forever but glad i did now, only seeing someone else’s comment about updating there iphone. My3 app & website seems to be working after that doh!! Thanks all

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ChrisW
Active

My iPhone 6 Plus is up to date and has IOS 15.8.3. I cannot update it beyond that. Problem is since 3 app update on 13/9. Lots of 3 customers have this issue. What is 3 doing about it?