Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

calls from 3 promotions department

Have received numerous calls from 3  "Promotions Dept" on 02032 395533 offering significantly better deals than available through normal channel. Does this department actually exist or is it a scam?

ST2 by • Fledgling
  • 4241 Views
  • 2 replies
  • 0 likes

Most worst company and customer service

Helloim a disabled person for mental health and diabetic type 1 , I have sensor on my body which is connected to phone app to monitor blood sugar and health situation I lost my phone and asked my insurance company for replacement phone. They asked me...

How to claim free gift?

I purchased the Google Pixel 8 Pro and they had an offer stating I could claim buds or a pixel watch with my purchase. How do I do this? I've not received any communication regarding it and the web chat assistant was not helpful. Thank you in advance...

Proof of usage

My son lost and had his phone stolen abroad and we have been trying several times to get proof of usage and proof of black listing from three. We cannot process the insurance claim without these documents. Three have not helped and the advisors we ha...

Lisalisa by • Fledgling
  • 1668 Views
  • 2 replies
  • 0 likes

Don't Not Recommended

I am writing to formally lodge a complaint against the services provided by This 3 Company Should be Closedown and 3 Network. My recent experiences with these companies have been extremely unsatisfactory, and I feel compelled to bring these issues to...

Data top up

Hi all Please i used so much on data yesterday and exhausted everything before renewal date. Now  unable to chat or use data. What are my quick fix options. My best renewal date is in 2weeks and I don't know how I can survive till then. Any quick fix...

Enoruwa by • Fledgling
  • 854 Views
  • 1 replies
  • 0 likes

Fraudulent Roaming Charges?

Hello Three Community,I’m seeking urgent assistance and hoping to get attention from other users and the Three support team regarding a serious issue I’ve encountered.Background: On 26 May, my Three service was disconnected without any prior warning....

Aghilla by • Fledgling
  • 3010 Views
  • 5 replies
  • 1 likes

Bye bye three

I’m leaving three because three+ app problem three is unable to resolve even after many complaints and escalations

rky by • Involved
  • 2126 Views
  • 4 replies
  • 0 likes

Credit Score affected

I am in the process of buying a new property and was horrified to find my credit score had decreased by 122 points!!!! This morning. This was due to a late payment by 3.To explain the situation I have been with 3 since 2020. I have never missed a pay...

PA00 by • Fledgling
  • 9659 Views
  • 20 replies
  • 2 likes

Best solution Stop auto renew

I have a PAYG 80GB Data Pack Auto Renew.I want to stop the auto renew and then take out a different data pack when it finishes.I cannot see how to do this. I can remove the data pack but does this remove it immediately or will it continue until it ru...