Unable to receive calls after moving from O2 to Three

[GaryTootell]

My number was meant to port over on the 25th August 2023. It looks like it has now (29th August), however people are unable to call me and obtain a message stating "the number you have called is not recognized". However I am am able to call them.

Its has now been 5 days since my number was supposed to have been ported over and still I am unable to receive calls. I understand issues occur but this has been going on too long now and am becoming very frustrated with this situation.

Any help to resolve this would be very appreciated.

[Avondale]

@GaryTootell 

I think that this is what is known as a split port or split porting issue. If you Google for "split port mobile", you'll get loads of results. 

A search of this forum for "split port" or "split porting" will help you, but unfortunately I think you'll need to contact Three on 333 as I am not aware that you can resolve the matter yourself.