Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Best solution Age verification

Why is there an age filter in my account ? Can you take it off , I had this conversation with you a long time ago , why is it still there ?

Krod123 by • Fledgling
  • 1879 Views
  • 3 replies
  • 0 likes

Roaming add on

I want to add on £12 7 day roaming but it doesn’t give option to select start date. I therefore assume that if I buy it today the 7 day period only activates when I land abroad? (I want to buy today - activate from 4th if possible) 

Emmap1 by • Fledgling
  • 529 Views
  • 1 replies
  • 0 likes

Not receiving calls from other providers

I was with o2 for the last couple of years and decided to switch to Three on Monday.after providing my PAC to three and switching fully from o2 to Three. I am unable to receive any calls and msgs from other providers such as EE, gifgaff, o2 etc. plea...

Kholoud by • Regular
  • 1740 Views
  • 6 replies
  • 0 likes

Best solution Apple Watch

Hi I’m looking to get an Apple Watch and see that you have to get the pairing which is free for 6 months or you can get a 1 month for £7 does that mean after the month you’d only pay for the watch and not for the pairing as you could cancel it before...

Billing

Hello,I need help with my billing. I have no idea why I am paying so much for my phone every month. 

Sending messages to premium rate numbers

Hello.I have tried to send a message to a premium rate competition number this morning but it's not allowing me to send. I have set the messaging app permission to 'always allow' for premium messages but I still get the "not sent. Check options" mess...

Ryan92 by • Fledgling
  • 1137 Views
  • 2 replies
  • 0 likes

HG3 device payment on bank statement

Hi both my wife and I are three members. I have the above payment coming out of my bank account as well as my DD as I have a tablet that was on offer.On my wife's account she has the same but yet she only has a phone. For the past 5 months an extra 1...

Music123 by • Fledgling
  • 4148 Views
  • 1 replies
  • 0 likes

Email

My account but husband has a phone with his email stating feom C.A.R.S asking for money 

Julezz67 by • Fledgling
  • 444 Views
  • 1 replies
  • 0 likes