Accounts and services - Get support for Three services

Best solution New iPhone with good deal, can I pop my current three sim in to it.

Hi, I’m after a new iPhone and seen a deal for £29.99 per month with a 10gb data deal with ID mobile. I’m currently 6 months into a 2 year deal with Three. Is it legal to get the ID deal, remove the ID sim but obviously still pay the £29.99 per mont...

You are not authorized to change the services.

You are not authorized to change the services. Only the account owner is allowed to perform changes.Has any one managed to get this fixed on their account as I am fast running out of confidence!is it in breach of Three’s contact to not provide the s...

Transfer an ESIM

Hola necesito transferir mi ESim de un iPhone 13 a un iPhone 15 este iPhone 15 ya tiene otro ESim de Verizon con una línea de EEUU sin embargo cuando empiezo esta transferencia algo ocurre y sale un mensaje que es unable la transferencia y que contac...

Free upgrade issues

I had a text from 3 saying I can get the new iPhone 16 on an early upgrade free , however when I go ahead with an order it says I need to pay £468 to upgrade - currently on a sim only contract not a handset .

My SIM only contract has expired

My SIM only contract has expired. Can I take out a 'new customer' deal with Three?

Help

I received a phone call from three on Saturday and got “ too good to be true” deal. When I asked then they were genuinely from three, they sent me email from this email address.customer.support@threestore.info anybody has been in my situation ? Thank...

Is Three sharing our contact details with scammers?

Over the past 3 to 6 months I have received a huge number of calls from scammers in India pretending to be Three. As a three user, this is extremely concerning? What are Three doing to protect customers and how are scammers successfully accessing Thr...

Can’t access ‘my account’ page in the three app.

My page loads blank when I login into the my account page on my app. Any pointers? using an Iphone 13, had restartes my phone, updated ios, cleared cache and deleted/ reinstalled but it seems that the problem persists.

Data usage

It would be nice if the Three app could show you how much data you had left that was actually up to date. My last data usage record is from 9 hours ago, even after restarting the app. This is an ongoing issue, and it's always hours out of date, so I ...

Best solution NO E- SIGN DOCUMENT RECEIVED (2 credit check)

I finally found a great deal and just tried to upgrade via online but I wanted to have a understanding regarding the deal so I decided to call in to complete the order meaning TWO CREDIT CHECKS were done and for future reference I won't be doing anot...

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