5G Broadband dropouts

[MacDavidson]

Hi folks,

So I got Three’s 5G broadband and get great speeds, with great coverage around the house. But at various times each day (for no apparent reason), it just disappears from being available as a wifi device for around 10 minutes, or until reset. The Mac connected by CAT7 cable is unaffected, and all lights remain as they should.

I’ve positioned the router in various places, tried changing the APN from 3internet to three.co.uk, and reset several times. 

Am I doing something wrong? Should I have 2.4 and 5 GHz on at the same time? 2.4 GHz is slower, but I need that for the smart gadgets in the house, but speed is what it’s all about…

Thanks in advance for your time

[PotatoMan]

I have both, NR5103E worked ok-ish, I didn't have many problem with it. Recently it got swapped with the v2 version, and I'm frustrated with it, no problems with 2.4ghz but 5ghz is a joke. I cannot connect to it, from multiple devices, I managed to connect just after restarting the router, and just sometimes. Mac tells me "connection timeout" and my Samsung TV, just displays no IP assigned and both of them ask for credentials in an infinite loop even though they are saved.

[iceNfire]

I've tried stopping my switching between 5g and 2.4g but made no difference. It's still happening now, my phone WiFi suddenly intermittently dropping out. I'm getting fed up of it. I'm going to contact 3 next week and terminate the contract because I'm not getting the service I'm paying for.

[verrierRoberts]

For me with a ZTE MC888 and software code ending B09, putting the wifi power down to the minimum has fixed all the problems with temporary dropping IP connection on WiFi and Ethernet connection  as well as fixing SSL connections for Lightroom. 

Not sure how may find things, it easy to try. Its in the advanced settings for WiFi. It is supposed to be reducing the power to the wifi and allowing the modem over all to function better 🙂

[Jayward]

i'm pleased someone has found a way to stop these annoying dropouts,  i still have dropouts on my MC 801A router, i tried to do the above remedy but i cant seem to find how to do it on my device, i found the three settings but they only state what they are: short medium and long and no option to select any of them.