Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
My work uses a service to remote into the work PCs. I've been having issues with them gaining connection to my home PC, and it seems like any incoming connection to my 5G Outdoor Hub is getting blocked, resulting in me not being able to connect to th...
Suffered with three with a 24 month contract. Ended up getting 0-1.2mbps after 6 months as they couldn't and still can't be bothered to fix the mast. Anyway. Lesson learnt. Completed the contract like a good customer despite having no service. T...
I bought a brand new sim and attempted to buy. data pack to get going but it kept telling me that I’m not allowed to use this service because apparently I had an active Add-On (how?! when I just bought the sim card??!) and I must wait until it runs o...
IntroductionI have spent a bit of time looking at the system log records from the Greenpacket Y5-210MU external hub trying to understand why I suffered a loss of internet connectivity for a short period at around 01:03 UTC on 21 Sep and I have disco...
Hello, I am less than 30 days into this service and I have found the signal/reception to be so bad as to want to leave.So I started a web chat today and was told it was a 14 day cooling off period - which I had just gone past. I was assuming it was a...
I have been using this broadband for a few years, and last year it gave me headaches for a month to get the network issue fixed, and now it happens again with the terrible network. The customer service denies it and just tells you to reset the device...
When is the issue being resolved it's been going on for 5 weeks minimum
I had a 4G Home broadband contract which ended on 9th August. Through my own mistake I thought the contract was up on this date but it was only the end of the minimum term. My father took out a 5G broadband contract on 6th August at the same address,...
Hello, I have recently signed up for a broadband renewal the other day and was given an outdoor hub to go with it. Setup was essentially a direct swap. The speeds are excellent (550mbits down, 100Mbit up) and overall should work much better than the ...
Hi there, After cancelling my three broadband connection in July I returned my broadband through DPD return label sent by three. I have the tracking number and receipt from post office as an evidence of my return.there was some issue with DPD and the...
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