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5G Broadband

olliechenery
Fledgling

Hi,

Had 5G broadband a month or so now and Im getting great speeds on some devices - Macbook, Galaxy Z Flip 3, Galaxy A13 are consistently at 400-700mbps, yet Im getting 1-20mbps on Firestick, Playstation and Oculus to the point where they're unusable. My previous TalkTalk broadband was always 40-70mbps across everything regardless, so something isnt right.

I have tried to separate the 5 and 2.4ghz networks through the app, but just get an error message and it wont apply (like most of Threes online services, absolutely unusable)

Does anyone have any ideas how I can remedy this? It has to be a settings issue. Any help will be much appareciated.

Cheers,  Ollie

5 REPLIES 5
JonathanB
Community Moderator
Community Moderator

Hey @olliechenery,

Have you been able to try any of the suggestions here? If so, how did you get on? Are you able to share which router model you have? If you've joined recently it'll be either the ZTE MC801A or the Zyxel NR5103E. Let me know which as this might help narrow down where the issue is coming from.

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Anonymous
Not applicable

If you connect the PlayStation via a cable is it better? 

olliechenery
Fledgling

Thanks mate, but this cant be an option surely. Running a cable from downstairs to the kids bedroom like its 1998 again

Anvil_Iron
Rising star

Powerline adapters are very good if you need to extend an ethernet connection to another part of the property. Ones with gigabit ports and Wi-fi extender built-in are very good.

Network Expansion | TP-Link United Kingdom

MrSimo98
Active

That’s very strange. How far is your PlayStation from the router? I have my PlayStation wired and I have done a wireless test for the purpose of this post and still got some good speeds. Is your PlayStation definitely picking up the 5ghz connection not 2.4ghz, although this would be deemed as slow. You could also potentially try to open some ports for the PlayStation and try again? I’d done this naturally for an open nat type. If the speeds are there on other devices there shouldn’t be an excuse anywhere else unless your ps is much further away?