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How do I separate the 2.4ghz and 5ghz networks

BurnDizzyBurn
Fledgling

Does anyone know how I separate the 2 networks on the Sercomn LTE 4G router? 

I can see the both in the router admin settings but can’t figure out how to create a separate SSID for each one? 

14 REPLIES 14
Georgiarf
Regular

Hi, I have the same problem. Sonos speakers won’t connect to a 5GHz broadband and has asked me to separate out the 2.4GHz so that it can connect. 

need help as currently have a speaker that cost a lot of money rendered useless with swapping to Three!

bbr92
Fledgling

This is 100% an issue with Three 4g +Hub made by Sarcomm. Devices that only support 2.4hz cannot connect after spending hours trying to get my Sonos to work I plugged back in my old Huawei three 4g router and everything works fine. So I'm now left with an upgrade that isn't fit for purpose.

6ftPaul
Fledgling

So the old basic Three 4G router, does allow you the split the 5Ghz & 2.4Ghz signal?

I ordered the plus version, as I thought it had better range/faster, but that is negated when it insists on using 2.4Ghz:(

Liomari
Fledgling

Any update on this issue? I've just moved to three and have lots of devices I can no longer use!! 

JonathanB
Community Moderator
Community Moderator

Hi @Liomari,

This thread is about one of our older devices, is it the Sercomm like this you have, or a different router?

JonathanB_0-1725030833540.png

Thanks,
Jonathan



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