My Speed Test are faster on Wifi than Ethernet

[Sn0wBreez]

Hi Three Community,

This is my first post here, so apologies if this isn’t the right place to ask about this issue.

I recently signed up for Three’s outdoor home broadband, and my experience has been great so far. However, I’m facing a small issue within my network, and I’m unsure of the root cause. I’d appreciate any input, especially if others have encountered the same problem.

Here are my speed test results across different devices:

• iPhone (Wi-Fi): 450–700 Mbps (depending on traffic)
• Desktop (Ethernet): Initially matches iPhone speeds but then stabilizes at 250–330 Mbps
• Eero app speed test: Matches iPhone speeds
• Laptop (Ethernet): Similar speeds to the desktop (250–330 Mbps)

Troubleshooting steps I’ve tried:

• Switched to a shielded Cat6e Ethernet cable
• Updated Ethernet port drivers
• Verified that my Ethernet port is set to 1 Gbps

At this point, I’m wondering if the Eero system has a speed cap on its Ethernet ports or if there’s another underlying issue. Any insights would be greatly appreciated!

Thanks in advance.

[savvy]

Hi ya, what's the EERO model numbers you're using?

[Sn0wBreez]

Hi, thank you for the reply, it’s an Eero 6

[savvy]

a family member uses eero 6 on VM without any issues. it would be worth plugging a Ethernet cable straight into the Three modem and into a computer to bypass the eero. Just process of elimination and work from there. This should help workout if it’s the eero devices, cables etc.