Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Poor signal on on 4G Mobile Broadband Hub

I signed up to Three's 4G Mobile Broadband Hub seven months ago and for the last seven months have enjoyed excellent internet connectivity and good signal, usually averaging 3-4 bars a day (I live in a rural area so this is like having a full 5 bars)...

MrHeath by Fledgling
  • 10617 Views
  • 4 replies
  • 0 likes

NR5103E won't connect to 5G

I just set up my new router and I can't connect to 5G, I seem to be limited to LTE only. My phone connects without issue.Firmware is V1.00(ACBJ.0)b9 and I've been reading about b10 solving some issues (although those people were coming from b8). Any ...

EddersD by Fledgling
  • 42530 Views
  • 40 replies
  • 3 likes

5G Broadband dropouts

Hi folks, So I got Three’s 5G broadband and get great speeds, with great coverage around the house. But at various times each day (for no apparent reason), it just disappears from being available as a wifi device for around 10 minutes, or until reset...

Mobile broadband in caravans

Hi is it possible to have mobile broadband WI-FI in your caravan and can a fire stick be used with mobile broadband? to stream movies I’m not sure or technically minded and connect your laptop and iPhone to these ? 

Device returned Contract not canceled

I am using the three 5g broadband services since September 2021.Till September 2022, I made 4 calls to customer care because of issues with the device and the service, and on 14 October customer care representative suggested canceling the contract wi...

5g Home broadband

Since Saturday mid day 29-10-2022 my 5g for my home BB and mobile has vanished.  Website showed fault in my area.  All day I was limited to a very slow 4g and sometimes H.    6:45 come and the update changed to all fixed but the issues still continue...

Stewlk by Fledgling
  • 1798 Views
  • 1 replies
  • 0 likes

Content restrictions not being removed - No credit card

When I purchased the 5G broadband, I wasn’t informed that there would be content restrictions. I don’t have a credit card so I called three up to get them removed. They did and Experian check for me and told me that it would be removed in 24h.48h lat...

Infrastructure upgrades

Why don’t three warn 5G Broadband customers when work on local masts is likely to severely impact performance for days on end?All I get when I check status for my postcode is a message saying that they are upgrading the infrastructure. There is no in...

Sky glass and Sky Q issues - three 5g home broadband

Hi, I was just wondering if anyone else was running a sky glass tv off their three 5g home broadband? I'm having a lot of problems viewing on demand programs but it's very random. I can stream something on more 4 but not on my5 and certain movies on ...

p1d9m73 by Active
  • 124848 Views
  • 146 replies
  • 0 likes