Unable to Change Wi-Fi Name or Password on 5G Hub

IanMSG123 · ‎05-11-2023

5G Hub arrived this weekend and all working well, but I am unable to change the Wi-Fi name from the default. I get an error when changing the password, even though I have a strong password (green) meeting all the relevant character criteria. Tried via both the main Wi-Fi option on the main app menu, plus via the Advanced Features admin web page, all to no avail.

Firmware= V1.00(ACBJ.0)b14

Tried a push bottom button full reset.

I've changed the admin password no problem.

Thanks in advance.

Ian.

IanMSG123 · ‎05-11-2023

Found the answer. Need to go into the top-right menu that appears when you access Advanced Features from the main app. Then select Network Setting and go from there....main app doesn't want to seem to play ball at that higher level. Anyway, sorted now and will leave post in case it helps others.

View solution in conversation

JonathanB · ‎27-03-2024

Hi @TaylorRB23,

There's a "Three 5G Broadband" App which you can download to help manage your router settings from your phone.

Thanks,
Jonathan

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