UPDATE: So after endless calls to THREE technical support and finally reaching through to the Social media Team, it was suggested that this could be a router issue. I received a replacement device 6 days ago and as soon as I unboxed it, I realised that the one I had was not only faulty, but was actually physically damaged from the inside (I could here things shaking in there).
Anyway, the replacement router turned out to be the solution to my problem, and I haven't had a single dropout since then. However, one issue I have had with the new device is that the icon lights are messed up. I tried the device in different places at home, and when I get an excellent 5G signal (all bars are lit in green on the router's webpage/excellent coverage on the 5G Broadband app), the signal strength light on the device turns red. But when I get a weaker signal (one or two bars lit in green on the router's webpage/fair coverage on the 5G Broadband app), the signal strength light on the device turns blue. In either case, the connection is stable and no dropouts happen. It doesn't seem like the download/upload speed changes when the signal gets stronger or weaker. I was wondering if there is something I can do to make the best use of my 5G at home.
