Phone is refusing to take incoming calls- goes straight to answerphone without ringing and outgoing calls do not get past "calling", including to 333 support and 123 answerphone mailbox. Have missed multiple phonecalls as a result.
I have made multiple attempts to get assistance through the live chat feature, the most I got after an hour of back and forth was someone saying "Well at this moment our systems haven't reported any network problems" Followed by "Still we'll run some further checks as well" before they closed the chat.
Further attempts at contacting the support team have been met with them rolling off the same script every time; asking me if the phone was in airplane mode, if it was up to date, or if it was on silent.
Strongly considering telling three to pound sand and cancelling my contract at this point because there's such an unacceptable level of support in their "support service"
